Question 1

Q: What Tonnage Range Of Rail Chassis Can Be Customized? Can You Adjust The Load-bearing Structure For My Heavy Machine?

Accepted Answer

A: We support customized steel rail chassis ranging from 3 tons to 200 tons. We adjust the thickness of 40Mn2 steel plate, shaft system, and hydraulic configuration for mining, mud construction, drilling rig, and crusher overload conditions. Fast delivery speed.

Question 2

Q: Do Your Track Chassis Have CE Certification? Can You Provide Complete Import Customs Clearance Documents?

Accepted Answer

A: All chassis and core walking components hold formal CE certification. We provide commercial invoices, packing lists, certificates of origin, and HS code documents to expedite customs clearance.

Question 3

Q: What Is Your Minimum Order Quantity? What Is The Production And Delivery Cycle For Customized Chassis?

Accepted Answer

A: The minimum order quantity is 1 unit. Standard sizes can be shipped within 5-10 working days, non-standard customized orders require 15-25 days, and bulk orders support expedited scheduling.

Question 4

Q: What Is The Scope Of Your Warranty? Can Track Rollers, Track Shoes, And Other Vulnerable Parts Be Purchased Repeatedly?

Accepted Answer

A: The host comes with a 12-month warranty, and the vulnerable parts are kept in sufficient stock throughout the year as original spare parts.

Question 5

Q: Can I Customize The Length, Width, Track Gauge, And Ground Clearance Of The Chassis? Can You Provide 2D Drawings And 3D Models?

Accepted Answer

A: The external dimensions, wheelbase, ground clearance, and installation flange all support non-standard customization. After depositing, we will send free engineering 2D drawings, UG 3D models, and detailed assembly dimension drawings.

Question 6

Q: What Is The Difference Between Steel Track And Rubber Track Chassis? Which Work Environment Is Suitable For Each Type?

Accepted Answer

A: Steel rails are wear-resistant and heavy load resistant, suitable for mining, gravel slopes, and rough and muddy construction sites. Rubber tracks protect asphalt roads and are suitable for municipal engineering, landscape beautification, and indoor construction. We match the track chassis assembly according to your on-site conditions.

Question 7

Q: Do You Provide OEM And ODM Services? Can I Print My Own Logo?

Accepted Answer

A: We provide complete OEM/ODM services and also support customizing your logo. All customer drawings and cooperation information are strictly confidential.

Question 8

Q: How Do You Package The Landing Gear For Sea Transportation? What Trade Terms Can You Offer? Can You Deliver The Goods To Chinese Ports For Free?

Accepted Answer

A: The finished chassis adopts anti rust paint and steel frame/wooden box to avoid collision damage during long-distance sea transportation. We support FOB, CIF, DDP terms and provide accurate freight quotes; Large orders can be delivered free of charge to designated domestic ports.

Question 9

Q: What Steel Do You Use To Manufacture Track Frames And Track Links? What Is The Service Life Under Mining Working Conditions?

Accepted Answer

A: The main frame and track chain are made of 40Mn2 alloy steel, which has undergone quenching heat treatment. Under normal mining wear and tear conditions, with regular maintenance, the service life can reach 3500-5000 working hours.

Question 10

Q: What Information Do I Need To Provide in Order To Obtain An Accurate Quote For A Customized Tracked Chassis?

Accepted Answer

A: 1. The total weight of the entire machine; 2. The required external dimensions and installation hole positions of the chassis; 3. Working terrain (mining/municipal/mud); 4. Target motor brand.

Question 11

Q: Do You Offer Bulk Discounts For Bulk Orders? What Is The Price Difference Between 1 Set And 20 Sets Of Landing Gear?

Accepted Answer

A: We have a tiered bulk discount policy. The final discount for order quantity can be negotiated based on the total value of the order and the annual cooperation plan.

Question 12

Q: Is Your Chassis Equipped With Hydraulic Track Tensioners? Can We Replace It With A Manual Tensioning Device?

Accepted Answer

A: The standard configuration is a hydraulic automatic tensioning system, reducing manual maintenance work. We can replace the mechanical manual tensioner according to customer requirements without additional modification costs.

Question 13

Q: What Types Of Machines Can Your Customized Steel Rail Chassis Be Matched With?

Accepted Answer

A: Suitable for drilling rigs, crawler crushers, small excavators, pile drivers, crawler generator sets, underground mining transport vehicles, and small engineering crawler equipment.

Question 14

Q: What Anti-corrosion Surface Treatment Do You Use For Exporting By Sea? Can It Resist Long-term Salt Spray Ocean Transportation?

Accepted Answer

A: Multi layer anti rust treatment: shot blasting+anti rust primer+topcoat. All exported chassis have passed the salt spray test and effectively resist salt corrosion during the 25-60 day shipping cycle.

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